Protecting IT Infrastructure

Firewalls and System Security

The internet is now an integral part of every business.  It is essential that you have a reliable high-speed internet infrastructure for communication and the delivery of support and updates.  You are connected to the internet 100% of the time and this raises significant security issues.

The possibility of unauthorised intruder attack requires a security firewall to be attached between your systems and the internet to prevent such attacks.

FirewallA firewall can either be software-based or hardware-based and is used to help keep a network secure. Its primary objective is to control the incoming and outgoing network traffic by analyzing data and determining whether it should be allowed through or not.  A network's firewall builds a bridge between an internal network that is assumed to be secure and trusted and an external network, such as the Internet, that is not assumed to be secure and trusted.

In addition, you need a strategy to ensure that system updates and security patches are regularly applied and that backup and antivirus solutions are in place.  We strongly recommend you install and maintain a robust anti-virus package, which includes full anti-virus and anti-spam protection, as well as weekly application of relevant system updates, and full backup monitoring.

For this protection, we recommend the antivirus, antispam, updating and backup monitoring solutions incorporated into Exodesk Support Contracts.  Other alternatives are available outside Exodesk Managed IT Support if required.

A robust backup solution is an essential part of any IT platform. With the increasing size of hard disks, the nature of data stored and increasingly the requirements of business interruption insurance, it is important that reliable data backups are performed. Again, we recommend the extensive managed service solution provided by Exodesk Support Contract, which includes backup solutions. We monitor and ensure that all backups are successfully performed.

Every backup solution should include an Offsite Backup option. This can be as simple as making copies to external media that can be regularly transferred to other physical locations, or fully automated by Exodesk over your internet connection to our secure servers.

We also recommend that you have in place a suitable internet acceptable usage policy, backed up with appropriate web and email filtering, monitoring, and logging capabilities, to ensure that such policies are enforced.

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03 343 3124

92 Magdala Place
Christchurch 8024


03 479 2941

Level 3, Bartons Building
2 Stafford St / PO Box 612
Dunedin 9016